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Shipping & Returns


    Shipping Policy:

We do offer free USPS First Class Mail shipping on any order that is $100 and over.  Orders under $100 will be charged a shipping fee. Shipping is calculated based on the weight of your order.  Orders are processed in 1-3 business days. We will email you if there is any delay in processing your order.  We ship through USPS Mail and send an email notification with the tracking number to the email attached to the order. USPS may take 3-8 business days to deliver your package. Priority/Express shipping available for an additional charge. Please allow for more shipping and processing time during any holiday. Please contact our Customer Service department at if you have any questions.

Store Pickup

We do offer free store pickup on local orders.  Orders are processed in 1-2 business days from placing your order online. We will email you when your order is ready for pick-up or if there is any delay in processing your order.  Orders can be picked up @ Intergrated Chiropractic 454 Main Street Oneonta, NY 13820.  Orders are available for pickup Monday-Fridays from 8am-6pm only.  Orders placed on weekends or holidays may have a slight delay for pickup.  **Employees of Intergrated Chiropractic cannot help you with any questions, problems or issues you may have.  Please contact our Customer Service department at if you have any questions/concerns.


    Damage incurred during shipping:


All of our products are carefully inspected and packed before leaving our facility. Upon delivery, please check your product carefully for accuracy and to ensure it was not damaged en-route. All claims for missing and/or damaged product must be made within 48 hours of the verified USPS delivery date.  Please contact us and provide detailed information for any product missing and/or damaged during shipping within that time. We will ask you for a full description and to email us a photo of the damage.  We will review the circumstances and issue you a product return slip and return shipping label.   We will then refund the purchase price or replace the product at our expense.



Return & Exchange Policy

    Return Policy:

             Due to the nature of these products, they are not eligible for exchanges or returns. Please contact our Customer Service Department at for any problems or questions.  We are not responsible for any lost or misrouted packages.  Again, your purchase of our products and acceptance of the terms of purchase means you agree to and understand the disclaimer and refund policy. 

    Exceptional Customer Service


          If you have any order issues, questions or concerns, or you are not experiencing the results you expected, we are happy to help you.  Please contact us directly at

We will support you every step of the way. If there is an issue, our customer service staff is ready to help.  We value your business!


    FDA Disclaimer:

          The FDA Requires the following disclaimer: We make no claims that our products will cure, mitigate, treat or prevent any health conditions or diseases, or claims as to any benefits from our products. If you decide to purchase our products, your decision is based on your own opinions as to any benefits these products may provide.  

***Although CBD is generally safe and effective for everyone, each person should do their own research. If you have any concerns or experience any reactions, you should discontinue use immediately. If you are pregnant or breastfeeding, please research essential oils prior to placing an order to be sure the items you have chosen are safe for you and baby. 


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